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Most Leadership Teams are not leading and being accountable for the totality of the business. They are a group of operational heads who only have a vested interest in their own function, expecting that some higher authority (the CEO, and the only one truly accountable for the whole business) will pick up the pieces and…
You can listen by clicking here To find core drivers of culture we need to move beyond human behaviours, we need to look at anthropology. From this lens we find elements which impact us as human beings and understand how we; live, work, thrive and fail in our endeavours to be successful. These simple…
Until recent times, you just needed to be good at your job to get promoted. Today that skill gets you on the radar but no further. Other elements such as; do we like you, will others follow you, what does it say about our business if we promote you, how much potential do you have…
I’m sorry to say your team today won’t follow you just because you are their boss; authority alone won’t earn you any long term right for others to follow you. Today, we are in a world where the team can sack the coach (leader). They can subtly withdraw, “go on strike” and fail to fire…
Every major organisation today in some way measures employee engagement. We know that engagement is important, it leads to greater satisfaction for the individual, a better experience for customers and greater productivity for the business. I don’t think that anyone would debate that engagement is not critical to success. The 2013 Gallup Engagement Survey collected…
If we took a straw poll the vast majority of people would say that they are striving for success and that it’s a good thing. I mean it’s what life is all about, being successful at school, university, sport, relationships, jobs and life. After all we spend most of our lives chasing it, getting it…
For hundreds of years we’ve been told that we shouldn’t judge others. From sage philosophers, religious manuscripts, through to business leaders have been advising us that we should reconsider when the opportunity to judge arises. We have been offered wide and varied reasons from; we’re not perfect ourselves, it’s dis-respectful, do unto others, we may…
It’s too easy to get caught in solving immediate problems and providing oil to the squeaky wheel with the fast pace of business today. I understand as a manager you need to watch the numbers, manage relationships, deal with the problem children, plus keep peers, customers and the bottom line happy. Probably the last thing…
Over the past few years, teams have become critically important to the success of business and sport. With that importance we’re seeing an increased focus on the understanding and development of teams and the individuals within them. In some ways, sport is way ahead in understanding the practices of high performance but their approach can…
Watching the first State of Origin game between the NSW Blues and Queensland Maroons got me thinking about the performance of many teams and why things don’t always go as well as they should. The Blues won the series last year (broke the curse), they were playing in Sydney so you’d think there’d be some…
I tend not to be an evangelist for ‘everyone should feel happy and then great things will happen’. For me it requires more than that to be successful and get outstanding results. Self-confidence is an area which I do believe is important. Not because everyone should feel overly good about themselves (there’s a lot of…
Gaining insight into how an individual is likely to behave can be very valuable to a manager. This is especially true when the individual may be new, shifting roles or starting an important project. Imagine if you could gain real insight into what they’re likely to do before they start. I’m not talking about the…
So you’ve got the new role that you’ve been dreaming of and you want to make sure that you; hit the ground running, make a strong impression, confirm in everyone’s eyes you’re the best person for the role and start to deliver the results. Below are 5 major derailers that can impact your relationships, reputation…
For many years we have been hearing how optimistic people are more successful than pessimists. Research has shown that they live longer, are more content and are better employees. This has borne a wave of Happiness Indexes, Strengths Based Approaches and Positive Psychology, all of which are incredibly valuable approaches to assessing and developing people….
Last week I wrote a post on what we could learn from being too nice and how it could impact our relationships and performance. The story was focused around Ralph Body who was a doorman at an exclusive New York apartment block. He was sacked for being too nice to the tenants in his block….
Ralph Body was going about his usual business last Sunday when he got the news that he didn’t see coming. He was no longer required, asked to finish up his shift and not come back. While this may not sound unusual the reason Ralph was terminated was because “he was too nice”. Being employed as…
Why is it that we see so many of our sporting heroes leaving stellar careers only to derail their post sport life for seemingly obscure reasons? Research shows us that between 60%-80% of NBA and NFL players go broke within 5 years of their retirement, despite earning between 1.9 to 5.15 million per playing year….
Relying on functional matches in high performing teams doesn’t ensure success. New research from Hogan Assessment Systems (specialists in personality profiling) suggest that psychological roles and the matching of those roles are critical to success. Within the variety of functional and psychological roles there is “space” for individuals to contribute and play their natural role….
Recently a major Australian telco, Telstra, came under hacker attack which caused them to shut down their website and email service to thousands of customers. In addition to this customers had been forced to wait in long phone queues to have their passwords reset and have their services reactivated. The problem arose at a poor…
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